As the next generation of change agents, you will ultimately identify areas or processes that are lacking – and with enthusiasm you will propose a solution to make things better. Some people thrive on change, others will do and say all they can to resist it.
It’s true that if you want to improve, you’ve got to be prepared to change things. However when you are advocating for a change, it’s important to be sure the change is innovative and will deliver a measurable enhancement.
Unless we use metrics, we cannot be sure there has been an improvement. There’s innovation and there’s fashion – be clear on what your solution will deliver. Be sure that your change is moving the industry/process/item forwards, not backwards.
Better is always different, but different isn’t always better. Just because you changed it doesn’t mean you made it better.
In the next part of the series, Jason explains innovation and how to adapt and evolve to meet ever changing needs.
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